Privacy Policy
Effective Date: April 10, 2024
At Grugo24, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how GRUGO24 LTD (“Grugo24”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you use our website (grugo24.com), app (app.grugo24.com), and our cloud-based SaaS platform and services.
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you register for an account or contact us, we may collect:
Name
Email address
Company name
Contact number
Billing address
Payment details (processed securely via third-party providers)
b. Usage Data
We collect information on how the Service is accessed and used. This may include:
IP address
Browser type and version
Pages visited and time spent
Device type and operating system
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and provide targeted functionality.
You may disable cookies in your browser settings, but this may affect the functionality of our platform.
2. How We Use Your Information
We use collected information to:
Provide and maintain our services
Process transactions and manage subscriptions
Communicate with you regarding updates, billing, and support
Monitor usage to improve functionality and security
Comply with legal obligations
We do not sell or rent your personal data to third parties.
3. Data Sharing and Disclosure
We may share your information with:
Service providers (e.g., payment processors, analytics tools) under strict confidentiality agreements
Government authorities, when legally required
Third parties involved in a business merger, acquisition, or asset sale (with prior notice to users)
4. Data Security
We use appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure servers.
However, no online platform can guarantee 100% security. Please use strong passwords and protect your login credentials.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
If you close your account, we will delete or anonymize your data within a reasonable timeframe unless retention is legally required.
6. Your Rights
Depending on your location, you may have the following rights:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent (where applicable)
To exercise any of these rights, contact us at support@grugo24.com.
7. International Data Transfers
Grugo24 operates globally, and your data may be transferred to and processed in countries outside your own, including the United Kingdom. We ensure such transfers comply with applicable data protection laws.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we have done so, please contact us to remove the information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or within the Service. Your continued use of Grugo24 after such changes means you accept the updated policy.
